Workflow and telephony solutions increase efficiency and empower people by moving process and execution from the desktop to your pocket. Big businesses are now realizing that their people already have the skills to interact on this level - in fact, they expect it. The personal nature of mobile and social connectivity can pay dividends in the complex corporate world. This session will explore how the world’s largest companies can leverage the Twilio toolkit and the innovative ServiceNow platform to move an entire workforce in the same direction.