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Wednesday, October 17 • 3:55pm - 4:25pm
Twilio and Salesforce: Building SMS and Voice into Force.com

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The Twilio Helper Library for Salesforce provides an Apex interface to Twilio, making it easy to send and receive voice calls and text messages from the Sales and Service Clouds, and your own Force.com applications. This session will get you started with the helper library, show you how to leverage Twilio for SMS lead generation in just a few lines of Apex code, and walk you through creating a simple, yet powerful, interactive voice response (IVR) system that greets callers by name and routes their calls to the correct representative.


Speakers
avatar for Pat Patterson

Pat Patterson

Principal Developer Evangelist, Salesforce
Pat Patterson has been working with Internet technologies since joining a software startup in London, England, in 1997. Joining Sun Microsystems when that startup was acquired in 2000, Pat later moved to California to work on identity and access management products at Sun’s headquarters in Santa Clara, becoming the ‘community guy’ for the OpenSSO project. Now a developer evangelist at salesforce.com, Pat focuses on identity... Read More →


Wednesday October 17, 2012 3:55pm - 4:25pm
Idea Factory

Attendees (4)